One of the primaries services of SHEPCo is made proper consultation procedure for its customers; The people look for purchasing new equipment or device, the people searching for maintenance facilities for their products, and also whom like to participate in our educational programs, are the target for our consultation. The first aim of our company is make its best force to guide the customers to make their best choice.

                Since the company's main activity is importing and selling medical devices, this unit has become a vital part of the company.  Therefore, employees have been qualified under a serious selection procedure.

All persons in the SHEPCo have at least a bachelor’s degree and they are expert in the characteristics of the devices and services they are marketing for.

Consistent monitoring and necessary training on market information and existing technologies are always considered for those who are working in this section. An established powerful CRM (Customer Relation Managing) system in the company and also a reliable communicating route between employees and customers are a great help.

SHEPCo is one of the few medical device provider companies in Iran that has a complete and powerful database consisting general information about GPs, Dermatologists, Nutritionists, General Surgeons, Plastic Surgeons, Hospitals, Skin and Beauty Clinic, with over 70,000 names, addresses and telephone numbers. This company is trying to send out commercial and advertising SMS and e-mail notifications regularly.

Consultation

One of the primaries services of SHEPCo is made proper consultation procedure for its customers; The people look for purchasing new equipment or device, the people searching for maintenance facilities for their products, and also whom like to participate in our educational programs, are the target for our consultation. The first aim of our company is make its best force to guide the customers to make their best choice.

                Since the company's main activity is importing and selling medical devices, this unit has become a vital part of the company.  Therefore, employees have been qualified under a serious selection procedure.

All persons in the SHEPCo have at least a bachelor’s degree and they are expert in the characteristics of the devices and services they are marketing for.

Consistent monitoring and necessary training on market information and existing technologies are always considered for those who are working in this section. An established powerful CRM (Customer Relation Managing) system in the company and also a reliable communicating route between employees and customers are a great help.

SHEPCo is one of the few medical device provider companies in Iran that has a complete and powerful database consisting general information about GPs, Dermatologists, Nutritionists, General Surgeons, Plastic Surgeons, Hospitals, Skin and Beauty Clinic, with over 70,000 names, addresses and telephone numbers. This company is trying to send out commercial and advertising SMS and e-mail notifications regularly.